Privacy Policy

When accessing the DouroXperience website you agree in accepting the terms and general rules of privacy and personal data treatment, that we collect and process according to the Personal Data Protection Law.

All copyrights, trademark and every other applicable and used on the website are property of Bartilotti Familia Lda, , based in Rua Santa Catarina, N.º 36, 3.º 4000-441 Porto, and are protected by copyright. All rights not expressly conceded by this content are reserved rights.

This Website is for personal use and non-commercial by the user. Copy, modification, distribution, transmission, exhibition, reproduction, publication, transfer or sale of any information, products or services obtained from this Website.

In any case may be held responsible, direct or indirectly, for any damage resulting or in any form related to the use of our Website. does not guarantee that its web pages will not be interrupted or free of errors. reserves the right to insert, modify and remove, without previous notice and by whatever reason, any information from the Website. The user is responsible for reviewing the content every time he/she consults or reserves travels through the Website.

The collection of personal data may be performed in the Internet (via Website), telephone or printed material and will be automatically processed, in the terms approved by the Portuguese National Committee for the Protection of Data. The data collection will undergo according to the strictest security measures.

No entity external to has access or may consult the personal data.

Every collaborator of the entity responsible for processing the personal data is covered by an obligation of confidentiality concerning the information they have access when introducing the data, and are informed of the importance of that legal obligation by being held responsible.

The user accepts that provides to third parties information concerning habits, uses and customs of clients as statistical information, solely to establish partnerships, not including the identity or characteristics of any user in particular.

The processing of personal data is necessary in order to send you communications concerning new offers, promotions, campaigns and other opportunities you may benefit. This includes: marketing and management development, general and personalized offers communication by

Because personal data means any information relative to an identified or identifiable person (it is considered identifiable a single person that can be identified, directly or indirectly, in particular by reference to an identifier). does not process personal data that reveals the racial or ethnic origin, political opinion, religious or philosophical creeds and union membership, as well genetic data or data concerning health or sexual life.

According to the applicable data protection law, the user may exercise his rights to access, rectification or deletion of the personal data, processing restriction, right of opposition and the right to the portability of the data, by written request to the following email address

Together with the email mentioned, the user will always have the right to present his request or complaint to the control authority, currently the

What You Agree to by Using Our Site

Please understand that by submitting any Personally Identifiable Information to us, you consent and agree that we may collect, use and disclose such Personally Identifiable Information in accordance with this Privacy Policy and our Terms & Conditions, and as permitted or required by law. If you do not agree with these terms, please do not provide any Personally Identifiable Information to us. If you refuse or withdraw your consent, or if you choose not to provide us with any required Personally Identifiable Information, we may not be able to provide you with the services that are offered on our Site. Consent can be withdrawn at any time by contacting us directly at Please note that we may also rely on legitimate interests or fulfillment of a contract to continue processing your data.

How we gather information from users.

How we collect and store information depends on the page or portion of the Site that you are visiting, the activities in which you elect to participate and the services provided. You can visit many pages on the Site without providing any information. Other pages may prompt you to provide information, such as when you register for access to portions of the Site, sign up for membership, request certain features or make a purchase.

We do not collect personally identifiable information through the Site unless that information is provided by you during registration for our services on the Site. Information required to participate in such features may vary but will typically include your first and last name; address including city, state, zip code and country; phone number; and e-mail address; and, in the case of making purchases, a credit card number and expiration date. You may also be requested to provide a username and password for certain features.

What we do with the information we collect.

We will use your information only as permitted by law. Information that does not personally identify you (“Aggregated Information”) may be used in various ways. For example, we may combine information about your usage patterns with similar information obtained from other users to learn which Site pages are visited most or what features of the Site are most attractive.

Security of personal information.

The Site has undertaken various security measures to protect against the loss, misuse and alteration of the information under its control. We have and will continue to undertake physical, electronic and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information.

Although we take various measures to safeguard against unauthorized disclosures of information, we cannot assure you that the personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy. Inadvertent disclosures may result, for example, when third parties misrepresent their identities and request access to personally identifiable information.

Only those employees and hired professionals (e.g., lawyers) needed to carry out requisite business functions will have access to information on individual Site users

Please note, however, that whatever a user transmits or discloses online can be collected and used by others or unlawfully intercepted by third parties. No data transmission over the Internet can be guaranteed to be 100% secure. Although we strive to protect your personal information, we cannot warrant the security of any information you transmit to us. Such activities are beyond the control of the Site and this Privacy Policy.

Updating or Deleting Your Personally Identifiable Information

You have certain rights in relation to your Personally Identifiable Information. You can access your Personally Identifiable Information and confirm that it remains correct and up-to-date or choose whether or not you wish to receive material from us or some of our partners by contacting us at, also if you would like further information in relation to your rights or would like to exercise any of them.

Questions, Suggestions and Complaints

For any privacy-related questions, suggestions, unresolved problems, or complaints you might have we can be reached by email:

Changes to this policy.

This Privacy Policy may be changed at any time. Please check this page periodically for changes. Your continued use of the Site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.

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